Conversations that grow your business.
BizChats brings website chat, email, Facebook/Instagram DMs, and team collaboration into a single, AI-powered workspace — with CRM, automations, and campaigns included.
No credit card required. Multi-tenant SaaS with WordPress plugin. Central dashboard at app.bizchats.app.
Every channel, together.
Website chat, email, Facebook/Instagram DMs — all in one inbox with assignments, tags, SLAs, internal notes, read receipts and presence.
Floating widget, proactive prompts, attachments, visibility rules, consent, offline queue, and auto color match.
Connect Gmail/Outlook/SMTP, unify threads, track opens/clicks, and launch campaigns or newsletters.
Reply to Facebook Messenger & Instagram DMs directly from the inbox. Intent detection & AI-assisted responses.
AI that knows your business.
Upload PDFs/Docs/CSVs, add URLs or sitemaps; BizChats parses and embeds a private knowledge base per brand. Get suggested replies, summaries, tags, lead scores, and more.
Drafts answers using your brand voice and context from the thread.
Shorten long threads, detect intent and tone, and route work automatically.
See the hottest leads with auto-tags and alerts on missed opportunities.
Built-in CRM and automation.
Contacts, companies, deals, pipelines, activities and reminders — plus Playbooks that run macros and snippets in any thread.
Visualize pipeline velocity and keep deals moving with alerts and SLAs.
Versioned SOPs (e.g., pricing objection) with one-click “Run Playbook”.
Triggers and workflows. Next-best-action (Phase 2) coming soon.
Email campaigns & reports.
Drag-drop builder/HTML import, lists & segments, A/B tests, throttling, analytics, unsub/bounce handling.
Variables and AI personalization from the inbox context.
Opens, clicks, conversions — with privacy-safe controls.
Smart send times and batch throttling to protect deliverability.
Works with your stack.
Testimonials & use cases
— Nala, Growth Lead
— Victor, Founder
— Lisa, Marketer
Join the BizChats waitlist
Be first to know when we open self-serve signups. We’ll also invite you to the pilot cohort.